DoseDone Privacy Policy
Last updated: September 27, 2026
This Privacy Policy explains how Nuviro Labs handles information when you use DoseDone.
Information we process
Depending on the features you choose to use, DoseDone may process Google account information such as your name, email address and account ID; medication names, doses, schedules, reminders, notes and dose records; prescription or medicine photos; typed medication details and speech transcripts; and technical, usage and support information.
How we use information
We use this information to provide sign-in, medication reminders, schedule management, AI-assisted prescription and schedule features, support, security, troubleshooting and product improvement.
Medication schedules and reminder data are stored primarily on your device.
Service providers
We use Google Firebase Authentication and Google Sign-In for account sign-in. When you choose an AI-assisted prescription or schedule feature, DoseDone sends the information needed for that request, such as a prescription image, medication text or a speech transcript, to Google Gemini for processing. Nuviro Labs uses a billing-enabled Gemini project.
When analytics is enabled in the version of DoseDone you use, we use PostHog for technical and product-usage analytics. This may include app interactions, device and app information, feature-use events, errors, your account email address and user ID. We do not send prescription images, medication names or health-note contents to PostHog.
We do not sell personal or health information, and we do not use health information for advertising or targeted advertising. Our service providers may process data to provide their services, maintain security or comply with law. Data may be processed outside India subject to the providers' applicable safeguards and terms.
Permissions
DoseDone requests camera access only to photograph a prescription or medicine package, microphone access only to capture spoken medication information, and notification access only to deliver reminders. You may decline or revoke permissions in your device settings; the related feature may then be unavailable.
Retention and deletion
Local medication data remains on your device until you delete it, log out or uninstall DoseDone. Account information remains in Firebase while your account is active. AI request data and analytics data are retained according to the relevant provider's practices; DoseDone configures analytics retention for no longer than 12 months.
To request deletion of your DoseDone account and associated data, email hello@nuvirolabs.com with the subject line “DoseDone Account Deletion.” We will verify the request, delete data under our control and initiate deletion with relevant service providers. Limited data may be retained where necessary for legal compliance, security, fraud prevention or dispute resolution.
Security
We use reasonable safeguards to protect information. Data sent between DoseDone and its service providers is transmitted using HTTPS.
Children
DoseDone is not directed to children under 13.
Updates and contact
We may update this Policy as DoseDone or legal requirements change. Updates will be posted on this page.
For privacy questions or requests, contact Nuviro Labs at hello@nuvirolabs.com.